Frequently asked questions

Browse live deals on the board, commit the quantity you can cover, source the product, bring it to dropoff for scanning, then cash out available balance to your bank when you’re ready.

A commitment locks units under your account for that deal. You’re expected to deliver those units at dropoff. Limits per member and remaining deal capacity are shown on each deal.

After you commit, follow the dropoff instructions in your dashboard (location, hours, and what to bring). Staff scan units into your account so the order can settle.

Payouts typically post after your dropoff is scanned and the order is settled. You’ll see balance updates in Payments — amounts move from pending to available based on deal rules.

Add a verified bank account in your dashboard, then withdraw from available balance. Holds, verification, or fraud checks can delay a withdrawal.

Recognized products dropped off without a matching open commitment are still accepted, labeled “Accepted without Commitment,” and paid at 95% of the listed deal payout. You can open a price dispute from My Orders if you want that reviewed.

Update or cancel early when the deal allows, or contact support before dropoff. Repeated no-shows or mismatched quantities can reduce access to future deals.

Yes — use Claim Package when you have a tracking number or delivery that should be linked to your account. Support can help if scanning doesn’t match.

Signed-in members should use dashboard Support for order-specific issues. For general questions, visit Contact or email contact@lkcashout.com.